Testimonials

Feedback and compliments from our clients

I just wanted to say a big thank you to you and your staff who visited us to help my wife Carole. Everyone who came without exception showed such love; kindness and compassion, not only to Carole but to us all, which made a difficult time a little better

We wanted to take this opportunity to thank you for the amazing care, help and support you provided to my dad. Each and every one of your carers was very professional and sensitive to Dad’s needs and situation, helping him keep his privacy and dignity at home. Dad looked forward to his visits from his regular carers as they used to talk to him and have banter, ensuring they always made him smile. This to Dad was as important as the actual care received, and they truly excelled in both

Thank you for all the dedication, care and patience you showed towards Dad and the support you gave to the family. Your work enabled Dad to stay at home for as long as possible which is what we all wanted

Thank you so much for the care my mother is receiving; it has given me great peace of mind with Bridges around. The speed you have been able to respond to my mum’s changing needs has been so reassuring

I would like to thank you for your dedication, time and help while Mum was at home. You made her remaining days so comfortable as possible and with good humour. We are both grateful to you

I wanted to send you my personal thanks for all the quite wonderful care you have given to my dad but most especially for how you responded to the situation he was in last week. You both responded with great consideration for him and gave him the extra help he needed with such patience and skill. It is a very tough job you do and I am sure there are many people who do not thank you... With the efforts we made together, he was able to be in his home until almost the end

The carers have been fantastic; kind, respectful, efficient, cheerful, and above all caring… To myself they have supported, hugged me and kept me going through the worst times. All have been wonderful… The Managers too have been marvellous, always approachable, calm, efficient and willing and able to sort any problems. Keeping us informed of any small hitches to the service and pitching in themselves when necessary, words cannot convey my appreciation

We would like to express our sincere thanks for the wonderful care given to our Dad… You helped us to be able to have Dad in his own home for the last weeks of his life. We couldn’t have done it without you. Forever grateful

I would like to express my thanks to all members of the team who looked after my husband. They always had a cheerful greeting on arrival, and always treated him with dignity and respect. They also took my needs and considerations into account

I wanted to thank Bridges for the service they gave Mum during the 10 weeks she was in your care. You stepped in with minimum fuss and maximum support when we were badly let down on Mum’s discharge from hospital and we are very grateful for your help. The carer was unfailingly cheerful and efficient and was justifiably proud of the level of care she offered. Her obvious affection for Mum was totally reciprocated and her visits became one of the highlights of Mum’s day. What a good advert for your company!

I am writing to thank all managers and carers at Bridges who have been so good, kind and attentive to Bob and myself during the past year. They all made him content and comfortable during that time. He died in his own home in his own bed peacefully which is what he wanted. I applaud all that you do so well, caring for folks who need help

Thank you for all your love and care you gave my wife and mother – our eternal gratitude

I want to say a big thank you for all your help and patience while caring for my dad… especially in his last week at home as he really did not want to go into hospital. We as a family are grateful for all you did for him

I am pleased that I did make a complaint and that you reacted so very positively to it... I appreciate the time you have given to rectifying the different aspects of procedures of care

I wanted to send to you my personal thanks for all that you have done as a carer for my dad. He was always very appreciative of the way you looked after him and I want you to know that. It is a very tough job you have and I am certain that many people overlook to say thank you. Most importantly, I want to thank you for the help and support you gave me when I was on my own helping him last week. It meant a great deal to me – most especially your kindness during what was a very distressing time. It has been a real pleasure to know you, and I send my kind wishes

I visited a client today who informed me that she is very pleased with the service she is receiving from your carers

Your support and help last week – the last one of my dad’s life were very important and I do want you to know how much I appreciated it. ... I am so grateful to have been able to help him and – with the excellent help from all the carers who visited that week – keep him at home for as long as possible. So this is to thank you and all the team for the understanding, sensitivity and very practical help for their client and for me. I have only praise for them all, so I ask you please to convey my thanks to each and everyone

Thank you to everybody at Bridges who provided such excellent care for my mother. She thoroughly enjoyed meeting and hearing about all her carers' lives; it opened up a whole new world to her. A special thanks to the carers who became good friends to me as well as of course my mum

Thank you very much for providing carers for the last 5 ½ years to help care for Bill. This was vital in order to keep him at home until the end of his life. Two carers were with us the whole time and were marvellous

I’d like to thank you all for the care, love and kindness you gave to Mum, and the cheerfulness you brought into my home

My daughters and I would like to thank you for the excellent personal care my husband received from your ladies when he was at home. Their kindness made a difficult time so much easier to deal with

I just wanted to say a huge thank you for your recent care of my dad... Please pass on special gratitude to the carers… who without doubt, went the extra mile, treated my dad with great dignity and brought a sense of calm and cheerfulness with them to each visit. Their competence, sensitivity and exceptional care of Dad made all the difference to us. Could he have said it himself, we feel sure dad would have expressed a heartfelt and affectionate thank you for them. It was also so good to have a consistent and friendly evening team who would chat with Dad, make him comfortable and always include all the family in their hellos and goodbyes

I just wanted to thank you and your team of carers for the compassionate and professional way they looked after him during his last days at home. He would keep asking me when the next visit was due and look forward to seeing their smiling faces. They were such a help to me

A big big thank you to all you wonderful girls who helped Dad and I care for Mum during her last days. We will never forget your kindness and support

To the staff that looked after my mum… we would like to thank you for your care and kindness